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Company HP
Website
www.hp.com
Eligibility
Any Graduates
Experience Freshers
Location
Bangalore
Job Role
Process Associate
JOB SUMMARY:
Company Profile:
Hewlett Packard Company provides equal employment
opportunity to any employee or applicant without regard to sex, gender, color,
race, ethnicity, religion, creed, national origin, ancestry, citizenship, age,
marital status, sexual orientation, gender identity and expression, physical or
mental disability, medical condition, pregnancy, protected veteran status,
uniformed service status, familial status, genetic information, political
affiliation, or any other characteristic protected by federal, state, or local
law.
Job Description
1)We are recruiting for ” Process Associate – Sales Support
Management Coordinator ” role
2)Performs basic data entry per predefined processes.
3)Should be willing to work in rotational shifts.
4)Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues (e.g., specialized product builds, performance reports); handles multiple low to moderately complex customer accounts.
5)Assists other departments and support groups (e.g., internal sales, audit, operational support, delivery) by reporting routine issues to the appropriate roles.
6)Helps resolve minimally to moderately complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-facing customer service representatives.
7)Resolves open order (backlog) report issues of low to moderate complexity and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues to higher levels.
8)Helps resolve order management issues for all product lines using basic general subject matter knowledge.
9)Enters sales data in a timely and efficient manner, maintaining documentation and records.
10)Handles several customer accounts that have low to moderate importance.
2)Performs basic data entry per predefined processes.
3)Should be willing to work in rotational shifts.
4)Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues (e.g., specialized product builds, performance reports); handles multiple low to moderately complex customer accounts.
5)Assists other departments and support groups (e.g., internal sales, audit, operational support, delivery) by reporting routine issues to the appropriate roles.
6)Helps resolve minimally to moderately complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-facing customer service representatives.
7)Resolves open order (backlog) report issues of low to moderate complexity and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues to higher levels.
8)Helps resolve order management issues for all product lines using basic general subject matter knowledge.
9)Enters sales data in a timely and efficient manner, maintaining documentation and records.
10)Handles several customer accounts that have low to moderate importance.
Other Qualification
1)Regular Graduate in any discipline with 60% and above
marks (Strictly 2008 to 2015 pass outs with no backlogs.)
2)BE, B Tech, MBA & MCA graduates are NOT eligible
3)Bachelors in distance education and Diploma candidates will not be
considered, Min 15 years of regular Graduation is mandate.
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsà mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsà mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Walk-In Venue Details:
Walk-In Date :- 6th to 8th April 2016
Walk-In Time :- 10:30 AM – 4 PM
Walk-In Address:- HiRePro Consulting Pvt Ltd, HP Recruitment
Center, #8, SBI Colony, 7th A Main, 3rd Block, Koramangala, Bangalore.